Superior Property Owner Reviews

Discover Why Owners Choose Superior to Manage Their Properties

A great decision

“Choosing Superior Property Management  on the recommendation of a trusted associate proved to be a great decision. Despite encountering initial communication challenges, their adept resolution and unwavering reliability reinforced my confidence in their services. The consistent satisfaction of tenants and the proactive management of property affairs, including regular reviews, speak volumes about their professionalism and attention to detail. Superior Property Management proves they are efficient and reliable in the property management sector.”

— William Chisholm

Diligent management

“Since partnering with Superior Property Management in 2020, I've been consistently impressed by their hands-on yet professional approach. Andrew, in particular, has been phenomenal; not only does he keep the property in top shape, but his diligent management also ensures tenant satisfaction. Despite the costs, the value I receive in terms of peace of mind and the stellar condition of my property is unmatched. It's clear that Andrew doesn't just view his role as a job but as a commitment to excellence reflected in every task he undertakes. I'm confident that my property and tenants are in the best hands.”

— Candy & Stephen Ni

The quality of tenants is unmatched

“The peace of mind of knowing my property and tenants are in capable hands is invaluable. Their flexibility, allowing me to handle some of the maintenance contrasts sharply with the rigid policies of others, making them a perfect fit for my needs. I appreciate the direct communication I can have with my tenants, the ease of dealing with them, and the quality of tenants they find is unmatched. Their professional, efficient service and the personal touch of being able to contribute to the maintenance myself truly instils great confidence.”

— Jack

Picking out the best tenants from the get-go

“When I first approached Vanessa for managing my property, I was mainly concerned about the ongoing maintenance costs and the daunting task of finding reliable tenants. Vanessa's approach not only assured me that any fixes were addressed in the most cost-effective manner, but her knack for picking out the best tenants from the get-go truly impressed me. Her thorough 3-monthly checks and detailed reports kept me in the loop about my property's condition, providing peace of mind. Vanessa's dedication and hard work have made property management a breeze for me, and I can't recommend her services enough.”

— Tania Steer

Professionalism and energetic approach

“Vanessa's exceptional service and her vibrant, energetic approach make everything about landlording seem effortless. Her ability to handle property management complexities with such ease and positivity is truly remarkable. It's not just her professionalism that stands out but also her lovely spirit and energy, which I believe are key to her success. Looking forward to many more years of working together, I'm now completely at ease knowing my property is in capable hands.” 

— Rory Smith

A breath of fresh air

"After constantly facing communication issues and neglect of minor repairs with our previous property management, switching to Vanessa's services was a breath of fresh air. Her personal commitment and proactive approach, from keeping an eye on our properties to her knack for selecting the right tenants, have transformed our experience. With Vanessa, it's not just about managing properties; it's about caring for them as if they were her own. 'I just drove past your place...' her texts begin, and I immediately know that everything is in capable hands. Her blend of firmness and fairness with tenants ensures our properties are well-maintained and respected." 

— Amy & Simon Prangell

Straightforward, efficient

“Managing my father's rental properties while juggling my own business was overwhelming until I found Andrew and his team. Their straightforward no-nonsense approach combined with their efficiency in handling every challenge thrown at them was exactly what I needed. Now, I don't just have a property management team; I have partners who keep me in the loop, tackle problems head-on, and always with a smile. They've turned what was a daunting responsibility into a seamless aspect of my life.” 

— David Lemon

Local insight

“As a property owner, engaging with Superior Property Management, especially with Vanessa at the helm, has been great. Her efficiency coupled with a genuine rapport with our tenant has made property management seem effortless. The local insight the team brings to the table has been invaluable in finding the right tenants whenever needed. The value I've received in peace of mind and professional handling of my property affairs has been well worth it.”

— Gregory & Catherine Prebble

It has been a breeze

“Living in a small town and knowing many faces, I sought a way to manage my rental without the awkwardness of personal ties. That's where Andrew and his team came in, offering just the right balance of professionalism and personal touch. Their monthly invoicing and efficient handling of any maintenance issues have been a breeze, allowing me to maintain my peace without daily intrusions. It's the seamless, worry-free approach to property management I didn't know I needed but now couldn't do without.” 

— Katrina Ferguson

Genuine honesty

“Handing over the reins of tenant management to Andrew and the team has been fantastic for me. With nearly three years of seamless collaboration, I've experienced firsthand their reliability, quick responses, and the genuine honesty that defines their work. It's not just about the services they provide; it's about the trust and peace of mind that come with knowing my properties are in the most capable hands. The value they bring to the table far exceeds the reasonable fees they charge, making every penny spent absolutely worth it.” 

— Helen Welsh

Phenomenal team

“Turning to Superior Property Management, recommended by a close friend, was a great choice for us. The thought of dealing with the day-to-day tasks of property management was daunting. However, Vanessa and the team have been phenomenal, offering not just a service but a partnership. They handle everything with a personal touch that's rare in this business, making both us and our tenants feel valued. The peace of mind and time saved are well worth the investment. It's not just about managing properties; it's about fostering relationships and ensuring everyone's satisfaction.”

— Joshua & Emma-Jane Gray

Thorough communication

“Living outside New Zealand, we needed a property management team we could trust implicitly. Andrew and his team were that and more. After years of feeling uncertain about our property's management, Andrew's thorough communication, complete with detailed reports and photos, gave us the confidence we desperately needed. His approach to treating our property as his own, his recommendations, and his efficient handling of every task have been nothing short of exceptional. Working with Andrew, we've found not just a property manager but a dedicated partner in maintaining our home from afar.” 

— Jeffrey & Linda Gage